• Introduction
• FAST START: Do your return!
• To mail in a return form
• If you submit a Web Return don't send in a form
• Return Statuses: When can I submit my return?
• Action List: Prompting you when a return is available
• The Returns Page
• Opening an Available return
• The Web Returns Entry Page
• Scan those cards! (or enter quantities by price point)
• New Scanning Features Nov 2013
• Enter comments or an RTV number
• The math gets done for you!
• Saving a return to work on later
• Submitting a return
• Returning cards and envelopes to A.R.M. ministries
• The blessing of American Rehabilitation Ministries
• Late fees
• Viewing previous returns
• I’ve found more cards! (and other questions)
• I can’t scan a card!
• What is a max qty?
• Need to start over on a return?
• Flex Returns
• Seasonal Returns
• More types of returns in the future

To enter a Comment or RTV/MTR number use the button

You can click this button to open up spaces where you can enter comments or an RTV or MTR number. Many people use this number to tie the financial credit dollars back to a specific return. The number will appear on your credit memo.

Comments only handle normal characters and periods

Special characters (commas, exclamation points, etc.) cause problems with our systems. So we only allow the typing of letters, numbers and periods.