• Introduction
• FAST START: Do your return!
• To mail in a return form
• If you submit a Web Return don't send in a form
• Return Statuses: When can I submit my return?
• Action List: Prompting you when a return is available
• The Returns Page
• Opening an Available return
• The Web Returns Entry Page
• Scan those cards! (or enter quantities by price point)
• New Scanning Features Nov 2013
• Enter comments or an RTV number
• The math gets done for you!
• Saving a return to work on later
• Submitting a return
• Returning cards and envelopes to A.R.M. ministries
• The blessing of American Rehabilitation Ministries
• Late fees
• Viewing previous returns
• I’ve found more cards! (and other questions)
• I can’t scan a card!
• What is a max qty?
• Need to start over on a return?
• Flex Returns
• Seasonal Returns
• More types of returns in the future

If you submit a return and then find more cards

Call our Customer Service Center at 800-944-8000 as soon as possible. If we have not yet processed your return we MAY be able to return the status to Available and have you add them. We do NOT guarantee that we will be able to provide credit on product found after you submit a return.

If you have additional questions about a return or Web Returns in general

Please call our Customer Service Center at 800-944-8000. Thank you.