• Introduction
• FAST START: Do your return!
• To mail in a return form
• If you submit a Web Return don't send in a form
• Return Statuses: When can I submit my return?
• Action List: Prompting you when a return is available
• The Returns Page
• Opening an Available return
• The Web Returns Entry Page
• Scan those cards! (or enter quantities by price point)
• New Scanning Features Nov 2013
• Enter comments or an RTV number
• The math gets done for you!
• Saving a return to work on later
• Submitting a return
• Returning cards and envelopes to A.R.M. ministries
• The blessing of American Rehabilitation Ministries
• Late fees
• Viewing previous returns
• I’ve found more cards! (and other questions)
• I can’t scan a card!
• What is a max qty?
• Need to start over on a return?
• Flex Returns
• Seasonal Returns
• More types of returns in the future

If you try to scan a card or enter a Return Qty and something appears in red

If you see a red *Max and a number appear under a Return Qy box this means you are attempting to enter or scan a qty that is higher than the number of cards we sent you for that price point during the selling season of the return. Only those products sent you for the selling season of the return will be eligible for receiving credit. You can NOT submit a return with any of the price point Return Qtys being higher than their Max qty